All investments involve risks (including the possibility of loss of the capital invested). Prices of investment products may go up as well as down and may even become valueless. Past performance information presented is not indicative of future performance. The risk disclosure statements and the offering documents of the relevant investment products should be read in detail before making any investment decision.

Hang Seng: your bank for cross-border family wealth services

With top-notch, one-stop banking services, we seamlessly connect investments and insurance across the Greater Bay Area (GBA) to help you and your family enjoy a superior quality of life.

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Hang Seng facilitates seamless cross-border account management and premium banking services to handle cross-border financial matters for families.

The Hang Seng Prestige Banking formula combines 3 leading services: banking, investment, and insurance, to cater to client needs thoughtfully, establishing professional and reliable protection. Through 3 key solutions – Elite Training, Healthy Living, and Wealth Management – we help you achieve your ideal family life, from wealth accumulation to family health.

Hang Seng Superior Wealth Management Trinity

Hang Seng Bank Limited (“Hang Seng Bank”) integrates its wholly-owned subsidiaries, Hang Seng Insurance Company Limited ("HSIC") and Hang Seng Investment Management Limited ("HSVM") to establish a comprehensive Prestige Banking formula for customers. It combines banking, investment, and insurance service to fulfill you and your family's financial needs at different life stages.

Hang Seng Bank

Hang Seng Bank, established in 1933 and deeply rooted in Hong Kong, has been evolving with the times to serve customers for over 90 years while continually striving for excellence. As a leading local bank in Hong Kong, we are dedicated to delivering high-quality and convenient banking services to our customers.

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A Leading Local Bank in Hong Kong

  • Rooted and served for over 90 years
  • Trusted by more than half of Hong Kong's adult population (over 3.9M customers)
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Extensive branch network across Hong Kong

  • Provide over 260 service points
  • Cover most MTR stations
  • Operate in nearly 20 major cities in China, including 11 service points in the GBA
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Bridging the GBA for Cross-boundary Wealth Management Connect

  • Set up Cross-border Wealth Management Centres in both Hong Kong and China
  • Familiar with the Chinese market and customers financial needs
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Best local bank in the GBA

  • Awarded “Best Domestic Bank for the Greater Bay Area" by Euromoney in 2024
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HSIC

As a wholly-owned subsidiary of Hang Seng Bank, Hang Seng Insurance Company Limited ("HSIC") has established for over 25 years and been providing professional services to over 400K customers in Hong Kong. With a deep understanding of customer needs at different life stages, we offer tailor-made insurance products to safeguard your family's happiness.

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Personalised insurance products

  • Tailor-made solutions to meet customer needs
  • Comprehensive, high-quality insurance plans and a wide range of products
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Market leadership1

  • No. 1 in the RMB insurance market
  • No. 2 in the bancassurance market
  • No. 3 in the online insurance market
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Customer-centric service

  • Serving over 400K insurance customers2
  • Blending traditional and innovative sales channels

1 According to the 2023 full year provisional statistics of the Hong Kong insurance industry released by the Insurance Authority, “Hang Seng Insurance” ranked first in RMB new business, second in Bancassurance and third in direct distribution channel, based on new office premium (which is the total of single premium and annualized premium).

2 As of 31 December 2023.

HSVM

Mainly providing professional investment management services for Hang Seng Bank and the bank's customers, Hang Seng Investment has extensive experience in managing funds (including a series of retail funds and exchange traded funds, i.e. ETFs), investment portfolios for institutional and private clients.

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The largest ETF manager in Hong Kong3

  • Managing assets worth over HKD 34B
  • Over 30 years of experience in asset management
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HSVM accounts for 23% of the average daily market value4 of the Southbound ETF Connect

  • 3 ETFs included in Stock Connect 2022
  • Southbound ETF accounts for 23% of daily average market value
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Awarded Outstanding Hong Kong ETF Manager in 2024

  • Awarded "The Yinghua Awards - Yinghua Awards' special ETF 20th Anniversary selection Outstanding Hong Kong ETF Manager" at the China Fund News in 2024

3 Based on AUM of Hong Kong listed and domiciled ETFs. Source: HSVM, as of 31 July 2024.

4 As of September 30, 2024, HSVM accounted for approximately 23% of the total daily average market value of the entire Southbound ETF Connect.

Hang Seng Bank Limited (“Hang Seng Bank”) and its wholly-owned subsidiary, Hang Seng (China) Limited (“Hang Seng China”), combine exceptional resources from both regions to offer seamless banking services that meet diverse cross-border financial needs.

Learn more about
Hang Seng China's services

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Prestige Welcome Reward

Learn more about terms and conditions

Hang Seng Greater China Prestige

Fulfils your family's financial needs
with seamless and convenient solutions, from family asset allocation to supporting your children's overseas education!

Open a Hang Seng Bank Prestige Banking account and register for Hang Seng Greater China Prestige to enjoy:

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Waiver of monthly fees for Self-named accounts

If you hold both Hang Seng Bank and Hang Seng China Prestige Banking accounts and meet the required Total Relationship Balance, you can register for Hang Seng Greater China Prestige service and enjoy a waiver of monthly fees for both accounts5.

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Shared benefits and privileges for your family across regions

The Direct Family Service covers parents, spouses/partners, and children6. They will be eligible for monthly fee waiver upon joining Prestige Banking, and can enjoy various services and privileges without achieving the Total Relationship Balance.

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Cross-Border View and Transfer7 for seamless connection across regions

With Hang Seng Bank Personal e-Banking, Hang Seng Mobile App, or Hang Seng China Personal Banking Mobile App, you can view the account status of your Hang Seng Bank and Hang Seng China self-named accounts8 on a single interface and submit transfer instructions.

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Open Account Now

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5 Customer has to hold a Prestige Banking account with the Bank and a designated account in mainland China in order to register for Hang Seng Greater China Prestige. Upon successful registration, customer can choose to enjoy the monthly fee waiver for the account with the Bank.

6 This offer is only applicable to your children aged 18 to 28, until their 29th birthday.

7 Cross-Border View and Transfer is eligible for Prestige Private, Prestige, Preferred or Integrated Account customers. Customers are required to hold the designated self-named account of Hang Seng Bank and Hang Seng China, and activated both Hang Seng Bank Personal e-banking and Hang Seng China Personal e-Banking services before they can register Cross-border View and Transfer through Hang Seng Personal e-Banking.

8 Cross-Border View does not support Unit Trust account of Hang Seng China.

Comprehensive wealth management services for your financial growth

We offer a broad range of wealth management solutions and cross-border financial services, helping you and your family to meet the investment and financial needs with ease.

Holistic family wealth management: seamlessly manage both onshore (domestic) and offshore (overseas) assets

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Convenient Cross-Border Wealth Management Centres for effortless transfers to Hong Kong

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  • Use our XVXT Services7 to make near-instant transfers between Hang Seng Bank and Hang Seng China accounts in up to 10 currencies, free of charge9
  • View self-named account details and balances for your Hang Seng Bank and Hang Seng China accounts8

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Advanced digital capabilities and professional support

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Wealth management services by Hang Seng Bank

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  • Cross-boundary Wealth Management Connect Services
  • We offer a diverse array of investment options, including securities trading in Hong Kong and the United States, capital-protected investment products, bonds, certificates of deposit, structured products, funds, foreign exchange investments, as well as physical gold and paper gold, among others

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Helping you and your family to build and preserve wealth for a diverse future

  • Achieve a range of goals, from education and retirement to legacy planning and wealth growth
  • Access multi-currency transactions and enjoy the flexibility to adjust policy currencies to suit various life stages

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7 Cross-Border View and Transfer is eligible for Prestige Private, Prestige, Preferred or Integrated Account customers. Customers are required to hold the designated self-named account of Hang Seng Bank and Hang Seng China, and activated both Hang Seng Bank Personal e-banking and Hang Seng China Personal e-Banking services before they can register Cross-border View and Transfer through Hang Seng Personal e-Banking.

8 Cross-Border View does not support Unit Trust account of Hang Seng China.

9 The waiver is applicable to the transfer instruction submitted via the Cross Border Transfer section only. Any fund transfer instruction across Hang Seng Bank and Hang Seng China submitted via non Cross Border Transfer section is subject to outward or inward remittance fees and charges as stipulated in the “Banking Services Fees and Charges”. Please note that charges of inward Cross Border Transfer from Hang Seng China RMB TT account will be refunded on the same day. For details, please refer to “Banking Services Fees and Charges”. For any amendment, cancellation or enquiry of a RMB denominated fund transfer instruction, a fee of HKD220 will be charged on behalf of the Clearing Bank and the fee is subject to change by the Clearing Bank without advance notice.

10 Wealth Master aims to help customers understand their asset allocation and facilitate their investment planning to achieve their own financial goals. No asset allocation and/or product recommendation will be made by Hang Seng Bank Limited (the “Bank”). No representation is made to the appropriateness of any of the securities and/or investment products referred to herein for any particular person’s circumstances. The information of Wealth Master is for general reference only and information presented is not indicative of future performance of any assets. There is no guarantee that target portfolio can achieve any results or can be used as reference under any market conditions. Wealth Master does not and is not intended to provide any professional financial, investment or other opinion or advice, nor should it be considered as a recommendation to deal in any investment products, investment portfolio management service or ongoing portfolio monitoring services. No financial or investment decision should be made solely based on Wealth Master (including the results). The performance of the customer’s individual investment portfolio depends on the performance of the actual investment products chosen by themselves, the actual market situation and other factors. There is no guarantee that it can be close / similar to the performance of the target portfolio designed by the customer. The relative risk level of particular investment products chosen by the customer to build their investment portfolio may be lower or higher than the Risk Tolerance Level deduced from their Risk Profiling Questionnaire. Product Suitability and its risk should be carefully evaluated by the customer before making any investment decision. No consideration has been given to any particular investment objectives or experience, financial situation or other needs of any customers. Customers must make their own assessment of the relevance and adequacy of investments in the target portfolio. They should not only base on Wealth Master to make investment decisions. Customers should carefully consider whether the relevant investments are suitable for them in view of their own investment objectives, investment experience, financial situation, risk tolerance abilities and other needs etc., and consult independent professional advisers where necessary. The information provided in Wealth Master shall not be construed as a recommendation on the portfolio reallocation. More generally, making available to you any advertisements, marketing or promotional materials, market information or other information relating to a product or service shall not, by itself, constitute solicitation of the sale or recommendation of any product or service. It is your sole discretion to decide on any rebalancing target asset allocation. All investments involve risks (including the possibility of loss of the capital invested). Prices of investment products may go up as well as down and may even become valueless. Past performance information presented is not indicative of future performance. The risk disclosure statements and the offering documents of the relevant investment products should be read in detail before making any investment decision. Transactions which are pending settlement have not been taken into account in the holding position of current holdings. Holding position of current holdings (including but not limited to the number and nominal value of various investment products/assets held) and market price data may not be based on real-time data, but may be based on the latest information available in the bank system.

11 Terms and Conditions of buy back of physical gold products
  1. Customers selling back physical gold products must be account holders of Hang Seng.
  2. When selling back physical gold products to Hang Seng, customers are required to present the original copy of the trading memo and/or purchase order issued by the Bank.
  3. We reserve the right to inspect the physical gold product sold back by the customer. If the condition of the physical gold product has been changed, such as damaged or deformed, we reserve the right to refuse any buy back request.
  4. Hang Seng shall have the sole and absolute discretion to make final determination regarding the buy back of physical gold products, including any relevant procedures and buy back price as applicable. The buy back price will be determined with reference to the condition of the relevant physical gold product and market prices, or the existence of any other conditions that need special consideration, such price may be lower than the price quoted by us for physical gold products under normal circumstances.
  5. If the customer cannot present the original copy of the trading memo and/or purchase order issued by us, or if the condition of the physical gold product has been changed, or if there are any other conditions that need special consideration, the relevant buy back can only be performed on Mon to Fri (except public holidays)

12 For currency and bullion, verification is done in person, transactions are transparent, and no exchanges are allowed after leaving the premises.

13 We hold the sole and absolute discretion to make the final decision regarding the repurchase of gold bars/coins, including all applicable procedures and fees.

Our one-stop overseas education support services meet your children's study abroad needs — enjoy cross-border services all under one bank.

Prior study

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Discover the tips to new-generation education

  • Complimentary education consultation services offering expert guidance for a worry-free future planning
  • Hang Seng's New Gen CEO enlightenment programme to broaden horizons and enhance essential soft skills
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Study abroad / in Hong Kong

  • Open a Hang Seng Bank Prestige Banking with Family+ account and join our Direct Family Service to share the superior banking status and priviledges with children
  • Register for Hang Seng Greater China Prestige to enjoy a waiver of monthly service fees on your Hang Seng China Prestige Banking account4

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Before departure

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Pre-departure preparation

  • Around-the-clock foreign currency exchange service10 11, exchanging 11 currencies online 24/712 for your children's needs
  • Register for Cross-Border View and Transfer7 through Hang Seng e-Banking, transferring 10 currencies from Mainland China to Hong Kong9 free of charge

Post-start

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Life abroad

  • Transfer money overseas anytime, anywhere using “Global Money+” overseas transfer service on Hang Seng Mobile App, with no handling fees13 and same-day credit at the earliest
  • Prepare your children a supplementary debit card of Hang Seng Prestige Multi-Currency Debit Mastercard®, which supports 12 major currencies. This allows your children to easily use foreign currencies for transactions at Mastercard® merchants in Hong Kong or abroad, and withdraw cash at overseas ATMs with no handling fees14
  • Risk disclosure
    Currency conversion risk: foreign exchange involves exchange rate risk. The value of your foreign currencies and RMB deposits are subject to exchange rate risk and may result in gains or losses when the exchange rate fluctuates at the time when the transaction amount is debited from your foreign currency or RMB account. It may also result in losses when your foreign currency or RMB account balance is insufficient to pay the transaction amount and need to convert HKD to foreign currency or RMB.

7 Cross-Border View and Transfer is eligible for Prestige Private, Prestige, Preferred or Integrated Account customers. Customers are required to hold the designated self-named account of Hang Seng Bank and Hang Seng China, and activated both Hang Seng Bank Personal e-banking and Hang Seng China Personal e-Banking services before they can register Cross-border View and Transfer through Hang Seng Personal e-Banking.

9 The waiver is applicable to the transfer instruction submitted via the Cross Border Transfer section only. Any fund transfer instruction across Hang Seng Bank and Hang Seng China submitted via non Cross Border Transfer section is subject to outward or inward remittance fees and charges as stipulated in the “Banking Services Fees and Charges”. Please note that charges of inward Cross Border Transfer from Hang Seng China RMB TT account will be refunded on the same day. For details, please refer to “Banking Services Fees and Charges”. For any amendment, cancellation or enquiry of a RMB denominated fund transfer instruction, a fee of HKD220 will be charged on behalf of the Clearing Bank and the fee is subject to change by the Clearing Bank without advance notice.

10 Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts the deposits from foreign currency to another currency, and/or in the event that the customer converts a foreign currency time deposit to another currency (including Hong Kong Dollar) upon maturity.

11 Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

12 11 foreign currencies include AUD, CAD, CHF, EUR, GBP, JPY, NZD, RMB, THB, USD and ZAR. SGD exchange service is only provided via branches and FX ATMs and applicable to Foreign Currency Statement Savings Account and Foreign Currency Passbook Savings Account.

13 Please note, some beneficiary and/or correspondent banks may still charge additional fee to payee when they process the transaction.

14 Surcharges of overseas local banks may be levied, please refer to Fees & Charges and Frequently Asked Questions for details.

With premium products and services, we provide health protection for your family members, enabling a high-quality lifestyle.

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Comprehensive family-focused protection solutions

  • Full support for your health and your family, helping you pursue life goals with peace of mind
  • Flexible life insurance plans to ensure robust protection for your loved ones

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Insurance claims ambassadors providing all-round claims service supports

  • One-on-one timely support to guide you through the insurance claims process with care
  • Compassionate support for patients and their families in the unfortunate event of a critical illness, easing their concerns

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Various health privileges covering wellness and beauty

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  • CUHK Medical Centre: access discounted health and eye check-ups at the Wellness Centre
  • Enjoy exclusive access to CUHK Medical Centre's designated health check hotline

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Hang Seng Olive App: your personal health companion

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  • Collaborate with professional healthcare teams from Quality HealthCare and CUHK Medical Centre for timely services and health insights
  • An integrated health management interface monitoring and recording your health data, helping you to manage your health condition with ease

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Hang Seng Cross-Border
Wealth Management Centres

Understanding the growing demand for cross-border wealth creation, Hang Seng has established the Cross-Border Wealth Management Centres, offering tailor-made wealth management products and services. Our professional team is well-versed in the mainland market and customer preferences, enabling you to seize opportunities for achieving your investment goals.

Wealth Management Centres in Hong Kong and the GBA
offer your professional services

Experienced wealth management team with expertise in the Chinese market

Our wealth management team brings years of investment experience and in-depth knowledge of the Chinese market. They understand the specific needs of mainland clients and can provide services in Mandarin or Cantonese as required

A variety of products and services to choose from

Including funds, foreign exchange investments, as well as physical gold, paper gold, and other related trading services, catering to personalized investment needs

Convenient services

Open accounts and receive ATM cards effortlessly, with instant investment account opening and priority insurance processing. Enjoy cross-border account inquiry and transfer services, connecting you with wealth and mortgage specialists across borders

Cross-boundary Wealth Management Connect

Open Cross-boundary WMC Northbound Remittance Account and Cross-boundary WMC Southbound Investment Account. These accounts offer personal investors in the GBA access to cross-border financial and wealth management services for excellent investment opportunities

View details

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One-stop cross-border banking services, fulfilling the needs of your family

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Hang Seng provides over 260 service points in Hong Kong, covering most MTR stations

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Hang Seng has established a total of 9 Cross-Border Wealth Management Centres in Hong Kong and across the major cities in the GBA

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Hang Seng operates in nearly 20 tier-1 cities across China, including 11 service points in the GBA

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Contact us to seize GBA wealth opportunities

Hang Seng Bank

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Prestige Banking

24-hour prestige private manned hotline

(852) 2998 9188

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24-hour toll-free line (Hong Kong)

(852)2822 8282

24-hour toll-free line (Mainland China15)

4001 20 8282

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WeChat official account: Hong Kong official account

Scan QR code or search “Hang Seng Hong Kong Personal Banking”

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Hang Seng China

contact

Personal Banking

400 830 8008

contact

Prestige hotline

800 906 882

Add the region code +86 if you are calling from regions outside China.
Customers in Hong Kong can use their local mobile or landline phones to call the enquiry hotline.

15 The toll-free enquiry hotline allows you to contact us for free even while staying in mainland China. This hotline is applicable to enquiries on general personal banking services only but not applicable to enquiries / transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards and is free of IDD charges. Please contact the relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers, which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers.

The document by itself is not and should not be considered as an offer, recommendation or solicitation to deal in any of the investment and insurance products or services mentioned herein.

The promotion is intended for persons in Hong Kong.

This website is for individual investors in Hong Kong only.

Disclosure of Information of Insurance Plans:

  • The plans are intended only for sale in Hong Kong. This document shall not be construed as an offer to sell or solicitation of an offer or recommendation to purchase or sale or provision of any products of Hang Seng Insurance Company Limited (“Hang Seng Insurance”) or HSBC Life (International) Limited (“HSBC Life”). Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact terms and conditions and exclusions of the relevant insurance plan. Please refer to the product brochure for the relevant product risks.
  • Hang Seng Insurance and HSBC Life are authorised and regulated by the Insurance Authority of Hong Kong. Hang Seng Bank is an insurance agency authorised by Hang Seng Insurance and HSBC Life for distribution of life insurance products and medical insurance products, respectively. The insurance products are the respective products of Hang Seng Insurance and HSBC Life but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance or HSBC Life (as the case may be) and you directly. For life insurance plans, if you surrender the policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the total premiums paid. Please refer to the illustration summary of the plan for the projected surrender values.

Disclaimer

The information is provided by Hang Seng Bank Limited or its affiliates ("Hang Seng") for general information and reference only and does not constitute nor is it intended to be construed as any professional advice, offer, solicitation, or recommendation to deal in any of the securities, investments, Stock, Foreign exchange, products, and investment products etc. (collectively referred to “this content”) mentioned herein. The information provided is based on sources which Hang Seng believes to be reliable but has not been independently verified. They represent the views of Hang Seng or the analyst(s) who prepare(s) this content at the time of publication and are subject to changes without notice. The information contained in this content may be indicative only and has not been independently verified and no guarantee, representation, warranty or undertaking, express or implied is made as to the fairness, accuracy, completeness or correctness of any information. Investors should make their own assessment of the relevance, accuracy and adequacy of the information and opinions contained in this document and make such independent investigations as they may consider necessary or appropriate for the purpose of such assessment. Hang Seng does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned herein is/are suitable or applicable to any persons and thus shall not be held responsible in this regard. Investors should make investment decision(s) based on his/her own financial situation, investment experience, investment objectives, and specific needs; and if necessary or have any concerns about this content, should seek independent professional advice before making any investment decision(s).

All investments involve risks (including the risk of loss of capital invested). Investors should note that prices of securities, foreign exchange, commodity and investment products may go up as well as down and past performance is not indicative of future performance. This webpage is not intended to form the basis for an investment decision. Visitors to this webpage should not make any investment decisions based solely on the information and services contained herein. Investors should read the relevant investment product’s offering document (including the full text of the risk factors and charges stated therein) before making any investment decision. The investments mentioned or discussed in this content may not be suitable for all investors. Hang Seng will not be liable to anyone for any cost, claims, fees, penalties, loss or liability incurred if the content is improperly used.

The investment products managed by Hang Seng may invest in or adopt investment strategy similar or the same to those mentioned in the content.

The content shall not be duplicated or stored or distributed or “Hang Seng Investment Management Limited”, “恒生投資管理有限公司”, “恒生投資管理” , “恒生投資” or any marks containing these names shall not be used without the prior written consent of Hang Seng.

HSVM and Hang Seng Indexes Company Limited and other index companies (collectively “Index Companies”) are separate and independent entities, HSVM’s views and opinions do not represent the views or opinions of the Index Companies and HSVM cannot influence Index Companies on any matter.

The content has not been reviewed by any Hong Kong regulatory authority.

This webpage is not intended to provide, nor should it be considered as providing, legal, tax advice, or investment recommendations.

Important Notes

Risk Profiling Questionnaire:

The Risk Profiling Questionnaire is provided by the Bank and is intended to help the customer understand his/her risk profile and investment needs. The Bank makes no guarantee, representation or warranty and accepts no responsibility or liability as to the accuracy or completeness of the information or recommendation given. The suggestions are derived from information that the customer has provided to the Bank. The suggestions are designed to meet the needs discussed in this test and are in line with the customer’s attitude towards risk. The suggestions are for the customer’s consideration when making his/her own investment decisions. The suggestions are not an offer to sell or a solicitation to buy any financial products and the suggestions should not be considered as investment advice.

Risk Disclosure:

RMB Currency Risk

Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

Foreign exchange risk

If the eligible products that are traded by the Customer are not denominated in RMB, the Customer may have to convert RMB into the relevant foreign currency when the Customer invests in that foreign currency denominated eligible product. The Customer will be exposed to exchange rate risk. Besides, if the relevant foreign currency is subject to exchange control, it is possible that the Customer may not receive the relevant foreign currency upon redemption or sale of the relevant foreign currency denominated eligible products. The relevant foreign currency denominated eligible products may also be subject to liquidity risk, credit and insolvency risks of the product issuers.

Risk Disclosure of Investment Funds:

  • Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.
  • The risks for funds which are index funds include but not limited to:
    • Tracking error risk: There can be no assurance that the performance of the relevant fund will be identical to the performance of the relevant index. Factors such as the fees and expenses borne by the relevant fund, the time differences associated with portfolio re-balancing, the prices at which the constituent stocks of the relevant index are acquired or disposed by the relevant fund, the market condition at the relevant time of acquisition or disposal, the index-tracking strategies or financial derivative instruments used will affect the performance of such fund relative to the relevant index.
    • Passive investment risk: Fund manager does not have any discretion to select stocks individually or to take defensive positions in declining markets or changes in the composition of the index. Hence, any fall in the relevant index will result in corresponding fall in the value of the relevant fund. The composition of the relevant index may change and stocks currently comprising the relevant index may subsequently be delisted. Other stocks may also be added subsequently to become constituent stocks of the relevant index.
    • Concentration risk: The relevant fund may be concentrated in a single or particular sector(s)or single country/ region. The performance of the relevant fund could depend substantially on the performance of the relevant single or particular sector(s)/market(s) and the relevant fund is likely to be more volatile than a broad-based fund as it is more susceptible to adverse conditions in the relevant single or particular sector(s) / market (s). In seeking to reflect the weightings of constituent stocks of the relevant index, investments of the relevant fund may be concentrated in a single constituent stock or several constituent stocks. The performance of the relevant index and the fund may be significantly affected by the price fluctuation of one or several of the constituent stocks of the relevant index.
  • The risks for funds which are bond funds, including but not limited to the credit/default risks of the issuers of the bonds in which the bond funds invest, interest rate risk and liquidity risk etc.

Risk Disclosure of Structured Products:

  • Structured Products involve derivatives. The investment decision is yours but you should not invest in a Structured Product unless the intermediary who sells it to you has explained to you that the Structured Product is suitable for you having regard to your financial situation, investment experience and investment objectives. Structured Product is a complex product and you should exercise caution in relation to Structured Products. The market value of the Structured Products may fluctuate and investors may sustain a total loss of their investment. Prospective investors should therefore ensure that they understand the nature of the Structured Products and carefully study the risk factors set out in the offering documents for the Structured Products and, where necessary, seek independent professional advice, before they decide whether to invest in any Structured Products. If you purchase the Structured Products, you are relying upon the creditworthiness of the Issuer of the Structured Products.
  • Liquidity risk - Structured Products are designed to be held to its maturity. You may not be able to sell your investment in the Structured Products before maturity. If you try to sell the Structured Products before maturity, the amount you receive may be substantially less than the investment amount you paid for the Structured Products.
  • Credit risk of the Structured Products issuer - Structured Products constitute general unsecured and unsubordinated contractual obligations of the issuer. When you buy Structured Products, you will be relying on the creditworthiness of the Structured Products issuer and of no other person. You have no rights under the terms and conditions of the Structured Products against any issuer of any linked underlying(s). If the relevant Structured Products issuer becomes insolvent or default on its obligations under the Structured Products, in the worst case scenario, you could lose all of your investment.
  • Not the same as investing in linked underlying(s) - Investing in Structured Products is not the same as investing in the linked underlying(s). Changes in the market price or level of any linked underlying(s) may not lead to a corresponding change in the market value of, or your potential gain or loss under, the Structured Products.
  • Before making any investment, investors should
    i) read and fully understand all the offering documents relating to Structured Products and all the risk disclosure statements and risk warnings therein; and
    ii) make investment decisions in light of your own investment objectives, financial position and particular needs and where necessary consult your own professional advisers before investing.

Risk Disclosure of Bond and Certificate of Deposit Product:

  • Bonds and Certificates of Deposit (CDs) are investment products. The investment decision is yours but you should not invest in a bond/CD unless the intermediary who sells it to you has explained to you that the bond/CD is suitable to you having regard to your financial situation, investment experience and investment objectives. Your intermediary is under a duty to assure that you understand the nature and risks of this product, and that you have sufficient net worth to be able to assume the risks and bear the potential losses of trading in this product.
  • Bonds are not deposits and should not be treated as substitute for conventional time deposits.
  • Certificate of Deposit is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Investors who purchase bonds/CDs are exposed to the credit risk of the issuer and guarantor (if any) of the bonds/CDs. There is no assurance of protection against a default by the issuer/guarantor in respect of the repayment obligations. In the worst case scenario, any failure by the issuer and the guarantor (if any) to perform their respective obligations under the bonds/CDs when due may result in a total loss of all of your investment.
  • Renminbi (RMB) is not a freely convertible currency. As such, investors trading bonds and/or CDs denominated in RMB are subject to additional risks (such as currency risk).
  • The above is not an exhaustive list of risk factors. Please refer to the section on “Risk Factors” in the relevant “Bond / Certificate of Deposit Trading Services” Factsheet to understand other risk factors applicable to bonds and CDs.
  • The information displayed does not constitute nor is it intended to be construed as any professional advice, offer, solicitation or recommendation to deal in Bonds / CDs. Investors should be aware that all investments involve risks (including the possibility of loss of the capital invested). The prices of Bonds and CDs may go up as well as down and past performance is not indicative of future performance. Investors should not only base on this information alone to make investment decisions, and should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should read the relevant product offering documents and terms and conditions (including the full text of the risk factors therein) in detail before making any investment decisions. Investors should obtain independent professional advice if they have concerns about their investment.
  • No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions (“Market Information”) provided above and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by the Bank in relation to the use of or reliance on any such Market Information whatsoever provided in the webinar.
  • Investors must make their own assessment of the relevance, accuracy and adequacy of the information provided and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment. The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned are suitable or applicable to any persons and thus shall not be held responsible in this regard.

Risk Disclosure of Currency-Linked Capital Protected Investment Deposit (“CPI”):

  • Currency-Linked Capital Protected Investment Deposit (“CPI”) involves derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the CPI unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the CPI and the relevant offering documents of the CPI (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • CPI is embedded with FX options. Option transactions involve risks, even when buying an option. The option’s value might become worthless if the market moves against your expectation.
  • Not a time deposit - You should note that this product is not normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not protected by the Deposit Protection Scheme in Hong Kong.
  • You should understand that the Principal of the Currency-Linked Capital Protected Investment Deposit is protected only when it is held to maturity and it is subject to the credit risk of the Bank. CPI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under the CPI, in the worst case scenario, you could suffer a total loss of your investment amount.
  • Not covered by the Investor Compensation Fund – CPI is not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges.
  • Investing in CPI is not the same as buying the Underlying Currency Pair directly.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the Currency-Linked CPI involving RMB are subject to the currency risk of RMB.
  • Risk of adjustments or early termination by the Bank - Certain Terms and Conditions (including some of the key dates) of CPI can be adjusted by the Bank. The CPI may be terminated early by the Bank. This might have a negative impact on the product’s Return / Coupon (if any).

Important Risk Warnings in relation to Securities Investment:

Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

Investors should note that investing in different Renminbi-denominated securities and products involves different risks (including but are not limited to currency risk, exchange rate risk, credit risk of issuer / counterparty, interest rate risk, liquidity risk (where appropriate)). The key risks of investing in securities via the Stock Connect Northbound Trading include:

  • Once the respective quota is used up, trading will be affected or will be suspended.
  • Stock Connect Northbound Trading will only operate on days when both markets are open for trading. Investors should take note of the days the Stock Connect Northbound Trading is open for business and decide according to their own risk tolerance whether or not to take on the risk of price fluctuations in securities during the time when Stock Connect Northbound Trading is not trading.
  • When a security is recalled from the scope of eligible securities for trading via Stock Connect Northbound Trading, that security can only be sold but NOT bought.
  • Investors will be exposed to currency risk if conversion of the local currency into RMB is required.

Foreign securities carry additional risks not generally associated with securities in the domestic market. The value or income (if any) of foreign securities may be more volatile and could be adversely affected by changes in many factors. Client assets received or held by the licensed or registered person outside Hong Kong are subject to the applicable laws and regulations of the relevant overseas jurisdiction which may be different from the Securities and Futures Ordinance (Cap.571) and the rules made thereunder. Consequently, such client assets may not enjoy the same protection as that conferred on client assets received or held in Hong Kong.

Investors should note that ETF is different from a typical unit trust and many factors will affect its performance. In general, the market price per ETF unit may be significantly higher or lower than its net asset value per unit due to market demand and supply, liquidity, and scale of trading spread in the secondary market and will fluctuate during the trading day. ETF is different from stocks, investors should read the offering documents of the relevant ETF and understand the features and risks of ETF etc.

Investors should not only base on this material alone to make any investment decision, but should read in detail in the relevant risk disclosure statements.

Risk Disclosure for TraHK

  • The Tracker Fund of Hong Kong ("TraHK") is an exchange-traded fund designed to provide investment results that closely correspond to the performance of the Hang Seng Index ("Index") but its return may deviate from that of the Index.
  • Investment involves risk, including risks of concentration of investments in shares in constituent companies of the Index, performance of the Index, economic, political and social developments, risks relating to investment in Hong Kong-listed stocks, and dual counter risks. Investors may lose part or all of their investments.
  • Due to fees and expenses of TraHK, liquidity of the market and tracking strategy adopted by the Manager, TraHK's return may deviate from that of the Index.
  • The trading price of TraHK may differ from the underlying net asset value ("NAV") per unit.
  • TraHK may not be suitable for all investors. Investors should not invest based on this website only. Investors should read TraHK's prospectus including all risk factors, consider the product features, their own investment objectives, risk tolerance level and other factors, and seek independent financial and professional advice as appropriate prior to making any investment.
  • The performance of TraHK, the NAV per unit and the performance by the manager and the trustee of their respective obligations are not guaranteed by the HKSAR Government. The HKSAR Government has given no guarantee or assurance that the investment objective of TraHK will be met.

Risk Disclosure of Structured Notes:

  • Structured notes involving derivatives are defined as complex products under the Guideline on Online Distribution and Advisory Platforms from the Securities and Futures Commission ("SFC"), you should exercise caution in relation to this product and seek independent professional advice when necessary before making investment decisions.
  • Some structured notes provide a minimum return on your principal, provided the structured notes are held to maturity. You should also read the risk factors set out in the relevant offering documents of the structured notes before making any investment decisions.
  • The information on this marketing material is provided for reference only and shall not be considered as investment advice. It does not constitute any offer, invitation or recommendation to any person to purchase any structured notes described herein. If you have any doubt, you should seek independent professional advice.
  • The information contained on this marketing material has not been reviewed by the SFC or any other regulatory authority in Hong Kong.

Risk Disclosure of Equity Linked Investments (ELIs)

  • Equity Linked Investments (ELIs) involve derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the ELIs unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it.
  • ELIs are considered as a complex product and you should exercise caution in relation to ELIs. The market value of the ELIs may fluctuate and investors may sustain a total loss of their investment. You should therefore ensure that you read and understand the nature of structured notes and the relevant offering documents of the ELIs (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • Liquidity risk - ELIs are designed to be held to its maturity. You may not be able to sell your investment in the ELIs before maturity. If you try to sell the ELIs before expiry, the amount you receive may be substantially less than the investment amount you paid for the ELI(s).
  • Credit risk of the ELI issuer - ELIs constitute general unsecured and unsubordinated contractual obligations of the issuer. When you buy ELIs, you will be relying on the creditworthiness of the ELI issuer and of no other person. You have no rights under the terms and conditions of ELIs against any issuer of any linked stock. If the relevant ELI issuer becomes insolvent or default on its obligations under the ELIs, in the worst case scenario, you could lose all of your investment. The Issuer has the right to terminate the ELIs early.
  • Some ELIs are partially capital protected at maturity – Provided that you hold the ELIs until maturity and the ELIs are not otherwise early terminated, there are some ELIs are partially capital protected at maturity. The payout that you receive at maturity may be less than your initial investment amount but is subject to a base redemption level.
  • Investing in ELIs are not the same as investing in the linked reference asset(s) directly.
  • Not covered by the Investor Compensation Fund – ELIs are not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges. There may not be an active or liquid secondary market.
  • The above is not an exhaustive list of risk factors. For details, please refer to the offering documents.

Risk Disclosure of “MaxiInterest” Investment Deposit

  • “MaxiInterest” Investment Deposit (“MXI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in MXI unless the intermediary who sells it to you has explained to you that MXI is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the MXI and the relevant offering documents of the MXI (including the full text of the risk factors therein), where necessary, seek independent professional advice, before making any investment decisions.
  • MXI is embedded with FX options. Option transactions involve risks, especially when selling an option. Although the premium received from selling an option is fixed, you may sustain a loss well in excess of such premium amount, and the loss could be substantial.
  • You should note that MXI is not normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Earnings on MXI are limited to the nominal interest payable and it is only payable upon maturity. As the principal and the earning will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, investors will have to bear the potential losses due to currency depreciation, which may be substantial. If MXI is withdrawn before maturity, investors will also have to bear the costs involved. Such losses and costs may reduce the earnings and the principal amount of MXI.
  • You will be relying on the Bank's (as the issuer) creditworthiness. MXI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under MXI, in the worst case scenario, you could suffer a total loss of your investment amount.
  • MXI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
  • Investing in MXI is not the same as buying the linked currency directly.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the MXI involving RMB are subject to the currency risk of RMB.
  • Certain Terms and Conditions (including some of the key dates) of MXI can be adjusted by the Bank in certain circumstances. The MXI may be terminated early by the Bank. This might have a negative impact on the product's return.

Risk Disclosure of Exchange Traded Fund ("ETF") investment

Investors should note that ETF is different from a typical unit trust and many factors will affect its performance. In general, the market price per ETF unit may be significantly higher or lower than its net asset value per unit due to market demand and supply, liquidity, and scale of trading spread in the secondary market and will fluctuate during the trading day. ETF is different from stocks, investors should read the offering documents of the relevant ETF and understand the features and risks of ETF etc.