The eMPF Platform

What's the eMPF Platform?

The eMPF Platform aims to standardise, streamline and automate the MPF scheme's administrative processes. It's built and operated by the eMPF Platform Company Limited, a wholly-owned subsidiary of the Mandatory Provident Fund Schemes Authority ("MPFA").

Latest information

Schedule for MPF scheme onboarding to the eMPF Platform

Schedule for MPF scheme onboarding to the eMPF Platform

The eMPF platform began operations in June 2024. It's built to allow scheme members, employers and self-employed persons to manage their MPF account(s) securely and efficiently on a digital platform. The functions include:

  • Enrolling in MPF schemes
  • Making MPF contributions
  • Consolidating MPF accounts
  • Managing investment portfolios
  • Reviewing investment performance

The MPF schemes will join the eMPF platform one by one in ascending order of the value of MPF assets under management by the MPF trustees. All MPF schemes are expected to complete onboarding by the end of 2025. Hang Seng Mandatory Provident Fund - SuperTrust Plus is scheduled to be one of the last MPF schemes onboarding to the eMPF Platform in the 3rd or 4th quarter of 2025.

You can learn more about the eMPF platform, its FAQs and the onboarding schedule via the eMPF Platform website.

Important notes for Hang Seng MPF customers

Hang Seng Mandatory Provident Fund - SuperTrust Plus is scheduled to be one of the last MPF schemes onboarding to the eMPF Platform in the 3rd or 4th quarter of 2025.

No, you don't have to register now as Hang Seng Mandatory Provident Fund - SuperTrust Plus hasn't been onboarded to the eMPF Platform yet.

We'll send you a communication pack with a "Notice to participating Employers and Scheme Members of the Scheme" 2 to 3 months before Hang Seng Mandatory Provident Fund - SuperTrust Plus onboards to the eMPF Platform. You can register after receiving that.

The eMPF Platform enquires

eMPF Platform Customer Service Hotline

(852) 183 2622

Call us

MPF service hotline

Members / self-employed person:
(852) 2213 2213

HKSARG employees:
(852) 2269 2269

MPF Employer Direct

(852) 2288 6822