We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement.
We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
3 Dec 2023 (Sunday) |
00:00 |
06:00 |
Personal e-Banking Services |
00:00 |
08:00 |
Foreign Exchange Service |
|
00:00 |
08:00 |
FX Transfer to Other Hang Seng Account |
|
00:00 |
18:00 |
Investment Services |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Personal e-Banking Services |
| Saturday | 18:00 to 18:30 (5 minutes) |
|
| Sunday | 02:30 to 06:30 | |
| Monday |
01:00 to 06:00 |
Cash Dollars Reward Enquiry |
| Monday to Friday |
20:30 to 21:00 |
|
| Saturday | 17:45 to 18:15 | |
| Saturday |
20:00 to 12:00 (next day) |
|
| Monday to Friday |
00:00 (5 minutes) |
Transaction History, Foreign Exchange Service and FX Transfer to Other Hang Seng Account of Passbook Savings Account |
| Saturday | 18:00 to 06:00 (next day) |
|
| Sunday | 03:00 to 06:00 | Time Deposit Enquiry |
Monday to Sunday |
03:00 to 03:30 |
Mobile Cheque Deposit |
| Sunday | 00:00 to 06:00 | e-Cheque Services |
Friday |
00:00 to 02:00 |
General Insurance application:
|
| Sunday | 00:00 to 06:00 | Medical Insurance – Hang Seng and Bupa |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| 3 Dec 2023 (Sun) |
00:00 |
18:00 | Investment Services |
| 3 Dec 2023 (Sun) |
04:00 |
05:00 |
Business e-Banking Services |
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Business e-Banking Services |
| Saturday | 00:00 to 08:00 |
|
| Sunday | 00:00 to 08:00 |
|
| Monday to Friday | 20:30 to 21:00 (30 minutes) |
Investment Funds Trading |
| Saturday | 17:45 to 18:15 (30 minutes) |
|
| Sunday | 00:00 to 06:00 | e-Cheque Services |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
26 Nov 2023 (Sun) |
00:45 |
11:15 |
Alias Management & Faster Payment Service |
eDDA services |
|||
Regular Schedule
| Date |
Time |
|---|---|
| Sunday |
00:00 - 06:00 |
Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
3 Dec 2023 |
00:00 |
04:00 |
General Insurance application:
|
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
| Sunday | 02:30 to 06:30 | Hang Seng Website Services |
Friday |
00:00 to 02:00 |
General Insurance application:
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| 2 Dec 2023 (Sat) | 00:00 | 06:00 | Mobile Account Opening |
3 Dec 2023 (Sun) |
00:00 |
06:00 |
Mobile Account Opening |
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
Sunday |
02:30 to 06:00 |
|
| 1st day of each month |
02:00 to 07:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
12 Nov 2022 (Sat) |
22:00 |
23:30 (next day) |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
Sunday |
08:00 to 20:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
3 Dec 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
4 Dec 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
10 Dec 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| Monday to Sunday |
3:00 a.m. |
6:00 a.m. |
|
| System maintenance will be carried out in batches and will be completed within 2 hours. |
|||