We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement.
We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| 4 Jun 2023 (Sunday) |
00:00 |
08:00 |
Personal e-Banking Services
|
02:30 |
07:30 |
Receive or transfer via FPS Register or manage FPS Register an FPS Proxy ID payee Transfer to Hang Seng via "Pull Money" |
|
02:30 |
07:30 |
Direct Debit Authorisation |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Personal e-Banking Services |
| Saturday | 18:00 to 18:30 (5 minutes) |
|
| Sunday | 02:30 to 06:30 | |
| Monday |
01:00 to 06:00 |
Cash Dollars Reward Enquiry |
| Monday to Friday |
20:30 to 21:00 |
|
| Saturday | 17:45 to 18:15 | |
| Saturday |
20:00 to 12:00 (next day) |
|
| Monday to Friday |
00:00 (5 minutes) |
Passbook Savings Account Transaction History |
| Saturday | 18:00 to 06:00 (next day) |
|
| Sunday | 03:00 to 06:00 | Time Deposit Enquiry |
Monday to Sunday |
03:00 to 03:30 |
Mobile Cheque Deposit |
| Sunday | 00:00 to 06:00 | e-Cheque Services |
| Monday to Saturday |
00:00 to 00:15 |
Home Care Plus Home Insurance Plan |
| Monday to Saturday | 05:45 to 06:00 | |
| Sunday | 00:00 to 06:00 | |
| Sunday | 00:00 to 06:00 | Medical Insurance – Hang Seng and Bupa |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
04 Jun 2023 (Sun) |
00:00 |
06:00 |
investment services |
| 04 Jun 2023 (Sun) |
02:30 |
07:30 |
Faster Payment / Addressing Services |
| 04 Jun 2023 (Sun) |
01:00 |
07:00 |
MPF Enquiry and Servicing |
04 Jun 2023 (Sun) |
02:30 |
08:00 |
e-business service |
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Business e-Banking Services |
| Saturday | 00:00 to 08:00 |
|
| Sunday | 00:00 to 08:00 |
|
| Monday to Friday | 20:30 to 21:00 (30 minutes) |
Investment Funds Trading |
| Saturday | 17:45 to 18:15 (30 minutes) |
|
| Sunday | 00:00 to 06:00 | e-Cheque Services |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
14 May 2023 (Sunday) |
00:30 |
11:15 |
Alias Management & Faster Payment Service |
eDDA services |
|||
Regular Schedule
| Date |
Time |
|---|---|
| Sunday |
00:00 - 06:00 |
Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
21 May 2023 (Sun) |
00:00 |
06:00 |
Capital Protected Investment Deposit |
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
| Sunday | 02:30 to 06:30 | Hang Seng Website Services |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
3 Jun 2023 (Sat) |
22:00 |
01:00 (next day) |
Mobile Account Opening |
| 4 Jun 2023 (Sun) | 02:00 | 04:00 | |
10 Jun 2023 (Sat) |
21:00 |
14:00 (next day) |
|
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
Sunday |
02:30 to 06:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
12 Nov 2022 (Sat) |
22:00 |
23:30 (next day) |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
Sunday |
08:00 to 20:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
28 May 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
29 May 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
4 Jun 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
5 Jun 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
11 Jun 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
12 Jun 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
18 Jun 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
19 Jun 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
25 Jun 2023 (Sun) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
26 Jun 2023 (Mon) |
2:30 a.m. |
6:30 a.m. |
|
(about 30 minutes) |
|||
Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| Monday to Sunday |
3:00 a.m. |
6:00 a.m. |
|
| System maintenance will be carried out in batches and will be completed within 2 hours. |
|||