Studysure Protection Plan

Underwritten by Chubb Insurance Hong Kong Limited ("Chubb")

What's Studysure Protection Plan?

Our overseas study insurance plan provides multiple protections for students studying abroad. You can choose among the Essential Plan and the Supreme Plan based on your insurance needs.

 

On top of the local medical protections required for enrolling in an overseas institution, our plan offers more extensive coverage for students, such as Medical Expenses, Study Interruption, Temporary Accommodation Benefit and Education Fund, offering extra peace of mind when dealing with unexpected expenses due to accidents.

Key features

During the study trip:

Covers the medical expenses from bodily injury or sickness. The plan includes:

  • maximum 25 outpatient visits per policy year
  • Chubb Assistance: 24-hour emergency medical evacuation and repatriation services

Within 90 days after returning to Hong Kong SAR:

Offers up to HKD100,000 follow-up medical treatment coverage, in case the student needs additional treatments on the same bodily injury or sickness during the study trip

Offers coverage in case the student unfortunately passes away or suffers injuries within 12 months from the date of accidents during the study trip, e.g. permanent total disability, loss of limb(s), loss of sight, and loss of hearing or speech

Extended coverage for:

  • Accidents while travelling on a public conveyance
  • Accidents while staying in a premises of an overseas studying institution

In case the student's study trip is interrupted due to serious bodily injury or serious sickness, the plan will cover:

  • tuition fee for retaking the courses after recovery; or
  • the forfeited tuition if the student is unable to continue the study trip

The study interruption must be due to:

  • hospital confinement; and
  • temporary disability for more than 30 days; and
  • need continuous medical treatment and supervision from a physician

Provides a subsidy to the student if the named parent/guardian accidentally passes away or is totally and permanently disabled due to bodily Injury within 12 months from the date of accident

Reimburses the cost of replacing passport, identity card or visa if the student loses any of them due to robbery, theft or burglary during the study trip

Please note, the student needs to report the loss to the local police within 24 hours of incident and get an official written report

Covers the student's trauma counselling expenses incurred within 90 days of the incident and upon physicians' advice, if he/she unfortunately becomes a victim of a traumatic event and sustains bodily injury during the study trip 

Benefit table

Essential Plan

Supreme Plan

Not Applicable

1,000,000

Not Applicable

(25 visits)

50,000

50,000

80,000

80,000

1,000,000

1,000,000

500,000

500,000

1,000,000

1,000,000

1,000,000

1,000,000

300,000

300,000

10,000

10,000

2,000

2,000

8,000

8,000

5,000

5,000

1,200,000

1,200,000

2,000

2,000

6,000

6,000

1,500

1,500

500

500

4,000

4,000

1,000

1,000

15,000

15,000

1,500

1,500

10,000

10,000

500

500

Applicable

Applicable

The information above is for reference only, please refer to the Plan Coverage and Policy Wording for details.

Product information

Studysure Protection Plan - Supreme Plan

Mr. Chan unfortunately got into a car accident while using public transport during his studies in Australia.

  1. Before the study trip

    His parents have applied for the "Studysure Protection Plan" - Supreme Plan for him

  2. After the accident

    • His parent called the Chubb Assistance Hotline to get an initial medical opinion
    • He received local medical treatment, and as the injury was rather severe, he was hospitalised for over 30 days for medical treatment and observation
    • His father visited him and stayed for 5 days
  3. How can this plan help?

    Upon successful claims, this plan will offer these coverages:

    • Medical Expenses: up to HKD1,000,000 to cover the necessary medical treatment and hospitalisation expenses in Australia
    • Compassionate Visit: up to HKD50,000 to cover the flight ticket and accommodation expenses of Mr. Chan's father
    • Study Interruption: up to HKD 80,000 to cover tuition fees for retaking the courses after recovery

The payment will be directly credited to his designated bank account through autopay

Studysure Protection Plan

When Helen was studying abroad, her mother passed away in an accident.

  1. Before the study trip

    • Her parents applied for the "Studysure Protection Plan" for her
    • Her mother was the named "Insured parent/guardian"
  2. After the accident

    • As her overseas study was funded by her mother, Helen had difficulty paying the tuition fee
  3. How can this plan help?

    Upon successful claims, this plan will offer this benefit:

    • Education Fund: Up to HKD300,000 as a subsidy for her to continue her overseas education

The payment will be directly credited to her designated bank account through autopay

Studysure Protection Plan

Tim's dormitory was completely damaged by a hurricane when studying in the United States

  1. Before the study trip

    • He applied for the "Studysure Protection Plan"
  2. After the accident

    • He needed to find temporary accommodation while the dormitory was being fixed during the semester
  3. How can this plan help?

    Upon successful claims, this plan will offer this benefit:

    • Temporary Accommodation Benefit: Up to HKD10,000 to cover the cost of temporary accommodation and other reasonable additional expenses

The payment will be directly credited to his designated bank account through autopay

Studysure Protection Plan

Mr Kwok, a 2nd-year student studying in Germany, experienced a public train hijacking during his semester break while on his way to a music festival in Belgium.

  1. Before the study trip

    • His parents applied for the "Studysure Protection Plan - Supreme Plan" for him
  2. After the accident

    • He lost his baggage and laptop in the accident
    • He received local medical treatment and was hospitalised for 2 weeks due to physical injuries
    • He was diagnosed with post-traumatic stress disorder and needed to see a psychologist for 1 month
  3. How can this plan help?

    Upon successful claims, this plan will offer these coverages:

    • Medical Expenses: Up to HKD1,000,000 to cover the necessary medical treatment and hospitalisation expenses in Germany
    • Trauma Counselling Benefit: Up to HKD15,000 to cover necessary expenses for trauma counselling due to the traumatic event
    • Personal Property: Up to HKD10,000 to cover the loss of the baggage and laptop

The payment will be directly credited to his designated bank account through autopay

Studysure Protection Plan

Ms Pang, a student studying hospitality and management in Switzerland, suffered a third-degree burn on her left arm, covering 5% of her body surface, while working as a food and beverage intern at a local hotel. 

  1. Before the study trip

    •  Her parents applied for the "Studysure Protection Plan" - Supreme Plan for her
  2. After the accident

    • She had to suspend her studies for 1 semester to receive medical treatment
    • She received local medical treatment and was hospitalised for 2 months
    • Her mother visited her and stayed for 2 weeks
  3. How can this plan help?

    Upon successful claims, this plan will offer these coverages:

    • Medical Expenses: Up to HKD1,000,000 to cover the necessary medical treatment and hospitalisation expenses in Switzerland
    • Personal Accident: Up to HKD10,000 for the percentage of body surface area of third-degree burn according to the Loss Table
    • Compassionate Visit: Up to HKD50,000 to cover her mother's flight tickets and accommodation expenses for up to 5 consecutive nights
    • Study Interruption: Up to HKD80,000 to cover the tuition fees for re-attending courses after recovery 

The payment will be directly credited to her designated bank account through autopay

Eligibility

To enroll as an insured student, you must be:

  • a legal Hong Kong SAR resident; and
  • aged between 10 to 30; and
  • register as a student of an accredited educational institution located outside Hong Kong SAR

To enroll as an insured parents/guardian, you must be:

  • a legal Hong Kong SAR resident; and aged between 18 to 74

FAQs

Popular questions

Yes, Studysure policy must be enrolled in Hong Kong, and the policy effective date must be on or before the departure date of the study trip.

Studysure Protection Plan is applicable to all legal Hong Kong SAR residents aged between 10-30 for the insured student and aged 18-74 for the insured parent / guardian. Furthermore, an insured student should register as a student of an accredited educational institution located outside Hong Kong SAR.

Yes, our plan will cover a co-op student's study period and work period as long as he/she is from an accredited educational institution outside Hong Kong SAR. However, if the student is performing the duty of or being employed under a hazardous occupation, our plan won't cover his/her work period. 

Regardless of whether the hazardous occupation is assigned or arranged by the overseas studying institution or not.

 

Hazardous occupation means the job title or nature is aircrew, fisherman, armed occupation (including temporarily armed occupation), jockey, fire fighter, mining worker (including but not limited to coal, zinc, diamond and gold), atomic/nuclear energy related risk, quarrying worker, race track worker, butcher/slaughterer with usage of heavy machine, railway installation and maintenance worker, chemical product manufacturing worker, scaffolder, construction worker, ship crew (except those working at pier only), container terminal crane operator, steeplejack, petroleum and coal products (refining gas, asphalt and lubricating oils), steel manufacturing worker, oil and gas rig worker, professional diver, gondola worker, dock worker, stunt person, explosives (use and manufacturing), aerial photography and excavation (including drilling).

The student will be covered by this plan if employed or participated in clerical work. However, any form of manual work will not be covered by this plan, unless he/ she is participating in a placement or work programme assigned and arranged by the overseas studying institution. All non-clerical work will be classified as manual work.

Yes, even if the student travels outside his/her place of study, Studysure Protection Plan will provide coverages.

No. We don't accept application for the purpose of emigration. Also, the policy will become invalid once you or family member move to another country or region.

The coverage of these two insurance products is different. Studysure Protection Plan is an insurance product specially designed for people who are going to study abroad, which provides multiple coverages, such as medical expenses, personal accident and personal property.The student should consider insurance plan suitable based on his / her own insurance need.

Make a claim

Claim procedures

Find details on how to submit your claim and more.

Download form

You can find all forms and documents here for our insurance policies.

Need help?

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Footnote

Other point(s) to note

  1. The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited (“Chubb”) which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.
  2. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.
  3. The above information is intended to be a general summary for reference only. Please refer to the policy wording for exact terms, conditions and details of the exclusions.
  4. The above examples are hypothetical and for reference only.