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Latest updates: Scheduled system upgrade on 18 Aug 2024
Due to system upgrade, FPS services including transfers and receiving payment will be unavailable from 12:45 a.m. to 11:15 a.m. on 18 Aug. Personal e-Banking, Hang Seng Mobile App and Invest Express will also be unavailable to log on from 2:00 a.m. to 7:00 a.m. the same day. Please make arrangements in advance if needed. View system maintenance schedule
Voice ID service will no longer be available
Starting from 18 Aug 2024, we'll discontinue Voice ID authentication for Phone Banking. You can continue to use phone banking services with your Phone Banking PIN, or access our services online via channels such as Personal e-Banking or Hang Seng Mobile App for a more convenient banking experience.
Enjoy fee-free for over 50 countries or regions[3]
Check out the latest market commentary and exchange rate of different currencies[4]
Enjoy hassle-free banking with a simpler layout and basic services[2]
Get instant FX rates and timely market updates via WhatsApp[1]
Remember to set up first to use Hang Seng Mobile App
Power up your business endeavors in financing, innovation, GBA connectivity, and sustainability to capture business opportunities
Please refer to the Update on Hang Seng Bank Branch Service Arrangements for details.