Enjoy protection from the comfort of your home

Life Protection

eCancerPro Insurance Plan

  • Eight levels of Sum Insured options with death/cancer protection up to age 80
  • Upon diagnosis of Carcinoma-in-situ or Early Stage Cancer, up to 2 times advanced benefit is payable
  • A child can share all the benefits with no additional underwriting and premium required
Terms and conditions apply, please note the relevant product risks. eCancerPro Insurance Plan is underwritten by Hang Seng Insurance Company Limited.

eFamilyPro Life Insurance Plan

  • Nine levels of Sum Insured, from HKD500,000 to HKD8,000,000 to suit various family needs
  • Monthly premium is fixed for 10-year terms and will be adjusted every 10 years
Terms and conditions apply, please note the relevant product risks. eFamilyPro Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited.

Retirement/Wealth Accumulation

eIncomePro Deferred Annuity Plan (100% Guaranteed)

  • Enjoy Monthly Guaranteed Annuity Income for 10 years with life protection and free accidental death benefit for short premium payment period of 5 years
  • Certified as Qualifying Deferred Annuity Policy thus relevant premiums are qualified for tax deductions
  • Easy online application with guaranteed acceptance
Terms and Conditions apply, please note the relevant product risks. eIncomePro Deferred Annuity Plan (100% Guaranteed) is underwritten by Hang Seng Insurance Company Limited.

QuickReward Endowment Life Insurance Plan (1-Year)

  • Provides a Guaranteed Cash Value upon maturity to get quick return and manage wealth effectively
  • 1-Year short term endowment with various policy currency options
Terms and Conditions apply, please note the relevant product risks, QuickReward Endowment Life Insurance Plan (1-Year) is underwritten by Hang Seng Insurance Company Limited.

5-Year eEndowment Life Insurance Plan

  • Provides a Guaranteed Cash Value upon maturity for reaching saving goals
  • Various currency options with a minimum premium of HKD600 per month        
Terms and conditions apply, please note the relevant product risks. 5-Year eEndowment Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited.

Medical & Critical Illness

EasyRefund 100% Global Hospital Cash Plan (3-Year)

  • Provides Daily Hospital Cash Benefit with up to 103% refund of Total Premiums Paid upon policy maturity with no claim ever made
  • Irrespective of any claims made, full refund of the Total Premiums Paid is payable upon 3-years policy maturity
  • Offers global coverage including Extra Hospital Cash Benefit if admission to ICU is needed
Terms and Conditions apply, please note the relevant product risks, EasyRefund 100% Global Hospital Cash Plan (3-Year) is underwritten by Hang Seng Insurance Company Limited.

Bupa Hero VHIS Plan

  • Full cover for cancer treatments
  • Enhanced cover including unknown pre-existing conditions
  • Eligible for tax deduction
This is a VHIS flexi plan certified by the Health Bureau of Hong Kong and underwritten by Bupa (Asia) Limited

Travel

Travelsure Protection Plan

  • Provides multiple-coverage travel protection
  • Insured age has no upper limit and incurs no additional premium for Single Trip Plan
  • Family plan for Annual Global and Annual China covers up to 2 parents and their child(ren) aged 17 years old or under, at the premium price of  2 individuals
Policy wording applies. Travelsure Protection Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

Accident & Household

Home Care Plus Home Insurance Plan

  • Protects against damage to household contents caused by accident or other covered accidents
  • Covers loss of rent, temporary accommodation, as well as worldwide personal liability
Policy wording applies. Home Care Plus Home Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

Domestic Helper Insurance Plan

  • Offers employees’ compensation and hospitalisation coverage to full-time foreign domestic helpers
  • Covers against employer's liability for the accidental death or incapacity of domestic helper in the course of employment
  • Covers the financial losses arising from any proven dishonest act committed by the domestic helper
Policy wording applies. Domestic Helper Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

Part-time Domestic Helper Insurance Plan

  • Offers protection for part-time domestic helpers including medical expenses
  • Covers employers against the employer’s legal liability under the Employees' Compensation Ordinance for the local part-time domestic helpers
Policy wording applies. Part-time Domestic Helper Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

Personal Accident Insurance Plan

  • Maximum limit of HKD2,000,000 global coverage against death or permanent total disablement
  • All-inclusive shield against personal accidents, covering death or permanent total disablement caused by accidents, as well as accidental medical expenses, including Chinese bone-setting
Policy wording applies. Personal Accident Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb")

Tools

Make a claim

Claim procedures

Find details on how to submit your claim and more.

Download form

You can find all the forms and documents here for our insurance products.

Call us

Life Insurance

(852) 2198 7838

Service hours:

Mon to Fri: 9:00am to 5:30pm

Sat: 9:00am to 1:00pm

Closed on Sunday and Public Holidays

General Insurance

(852) 2998 9888

Service hours:

Mon to Fri: 9:00am to 5:30pm

Closed on Saturday, Sunday and Public Holidays

Medical Insurance

(852) 2828 3138

Service hours:

Mon to Fri: 9:00am to 6:00pm

Sat: 9:00am to 1:00pm

Closed on Sunday and Public Holidays

Need more help?

Visit our branches

Footnote

Other points to note

Hang Seng Bank Limited shall have the right in accordance with the related guideline from regulators and relevant regulations to reject all insurance applications accepted retrospectively and to cease acting as agent of that policy accordingly.

Remark(s)

  1. Terms and Conditions apply, please note the relevant product risks.