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    Medical & Critical Illness

    Medical

    EasyRefund 100% Global Hospital Cash Plan (3-Year)

    • Provides Daily Hospital Cash Benefit with up to 103% refund of Total Premiums Paid upon policy maturity with no claim ever made
    • Irrespective of any claims made, full refund of the Total Premiums Paid is payable upon 3-years policy maturity
    • Offers global coverage including Extra Hospital Cash Benefit if admission to ICU is needed
    Apply now
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    Terms and Conditions apply, please note the relevant product risks, EasyRefund 100% Global Hospital Cash Plan (3-Year) is underwritten by Hang Seng Insurance Company Limited.

    Voluntary Health Insurance Scheme Series

    • Certified by the government
    • Enhanced cover including unknown pre-existing conditions
    • Eligible for tax deduction
    View details
    The Voluntary Health Insurance Scheme Series are underwritten by Bupa (Asia) Limited.

    Hang Seng Bupa PreciousHealth Series Health Insurance Schemes

    • 3 medical coverage options with a range of choices to suit your needs
    • Guaranteed lifetime renewal
    View details
    The Hang Seng Bupa PreciousHealth Series Health Insurance Schemes are underwritten by Bupa (Asia) Limited.

    Corporate Medical Insurance Plans

    • 2 choices of plans to offers Basic Hospital, Surgical Benefit and variety of option benefits
    • Full cover for out-patient medical treatment received within the Bupa clinical network
    • Simple application without requiring declaration of health conditions or medical examinations
    View details
    The Corporate Medical Insurance Plans are underwritten by Bupa (Asia) Limited.

    HealthPro Concierge Service

    • 24-hour Healthline for  assistance from the healthcare professionals
    • Provides Healthcare Centre Choices, appointment making and second medical opinion services
    • Provides Non-emergency Global Healthcare Support while travelling
    View details
    HealthPro Concierge Service is provided by Bupa (Asia) Limited.

    Critical Illness

    LifeBetter Critical Illness Life Insurance Plan

    • Protects you against 132 illnesses in different stages and the Multiple Claims Major Illness Benefit covers the top 3 major Critical Illnesses
    • Providing Guaranteed Cash Value and a non-guaranteed Special Dividend to enhance your wealth
    • Built-in life protection 
    View details
    LifeBetter Critical Illness Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited.

    Tools

    Online document submission

    You can submit the required supporting documents online with ease and convenience.
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    Make a claim

    Claim procedures

    Find details on how to submit your claim and more.

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    Download form

    You can find all the forms and documents here for our insurance products.

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    Call us

    Life Insurance

    (852) 2198 7838

    Service hours:

    Mon to Fri: 9:00am to 5:30pm

    Sat: 9:00am to 1:00pm

    Closed on Sunday and Public Holidays

    General Insurance

    (852) 2998 9888

    Service hours:

    24 hours, enquiry only

    Medical Insurance

    (852) 2998 9886

    Service hours:

    Mon to Fri: 9:00am to 7:00pm

    Sat: 9:00am to 1:00pm

    Closed on Sunday and Public Holidays

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    Footnote

    Other points to note

    Hang Seng Bank Limited shall have the right in accordance with the related guideline from regulators and relevant regulations to reject all insurance applications accepted retrospectively and to cease acting as agent of that policy accordingly.