We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
Phone Banking Service is default for you upon account opening.
You also can apply your Phone Banking PIN at any Hang Seng ATM in Hong Kong (Select “Other services” >“Reset Phone Banking PIN” on the main menu).
For non-integrated account customers:
Customers must activate your Phone Banking Service by using your ATM Card at any Hang Seng ATMs in Hong Kong (Select “Other services” > “Activate phonebanking service” on the main menu).
Remark:
You can manage your accounts easily via our Phone Banking Service by filling in a registration form and returning it by post or by hand to any of our branches. Click here to download the form.
Please refer to the security advice provided by us at our Security & Fraud Centre at hangseng.com from time to time. Click here to learn more.
