Create Secondary Users
1.1. What are the steps for registering for e-Banking?
Register for e-Banking via Mobile App
Register for e-Banking via Security Device (Hard Token)
2.1. How do I enable Mobile Security Key (MSK), and what are the steps for switching from Security Device to MSK?
Enable MSK via One-Time Password (OTP)
Switch from Security Device (Hard Token) to MSK for Authentication
2.2. Where can I set up or change my security settings (e.g. Biometric Authentication, Push Notifications)?
Set up Biometric Authentication
Set up Push Notifications
Business e-Banking Security Tips
2.3. How do I manage my Commercial Card transactions?
Manage Card-Not-Present Transactions
Block or Unblock Cards
3.1. How do I manage Business e-Banking User Profile(s) and Authorisation Settings?
Create and Manage Authorisation Settings
3.2. What are the steps for changing my Portfolio Daily Limits?
Change Portfolio Daily Limits
3.3. Where do I update relevant person information?
Update Relevant Person Information
3.4. Where can I update my company information (e.g. contact information, addresses)?
Update Company Information (Address, Contact Number, etc.)
3.5. How do I set up MPF and Payroll for my employees?
Set up MPF and Payroll
4.1. Where can I find my e-Statements and e-Advices and manage my e-Alert settings?
Check My e-Statements
Check My e-Advices
Manage e-Alert Settings
4.2. How do I set up Autopay Instructions?
Set up AutoPayment Instructions
Set up AutoCollect Instructions
4.3. What are the steps for making fund transfers and how do I edit my beneficiaries?
Transfer Funds to Other Payees via Mobile App
Transfer Funds to Other Payees via Desktop e-Banking
Make Fund Transfers Using FPS
Manage My Beneficiaries
Verify Transactions with Push Authentication
4.4. How do I use Faster Payment System (FPS) to make and collect payments?
Register for FPS
Collect Payments Using FPS QR Mobile Collect
Create QR Codes in Bulk for Payment Collections
4.5. How do I deposit cheques via mobile app?
Deposit Cheques via Mobile App (Mobile Cheque Deposit)
4.6. What do I need to do to track my transactions?
Track My Payments
Track My Inward Payments
Track My Trade Transactions
4.7. How do I approve instructions via desktop e-Banking?
Approve Instructions via Pending Approval
4.8. What are the steps for paying my bills?
Pay My Bills
5.1. Where and how do I manage my investment products?
Subscribe to Capital Protected Investment Deposits
Subscribe to New and Manage Existing Investment Funds
Place MaxiInterest Deposits
Manage Securities Trading
5.2. Where can I make loan drawdowns and how do I set up rollover instructions for my existing loans?
Make Loan Drawdowns
Set up Loan Rollover Instructions
5.3. How do I apply for a loan with a Priority Approval Offer?
Apply for a Loan with a Priority Approval Offer
5.4. What are the steps for applying for an SME Business Loan or a 90% Guarantee Product?
Apply for an SME Business Loan or a 90% Guarantee Product
6.1. What support can I seek when using mobile app?
Seek Support on Mobile via Live Chat
6.2. What third-party services can I connect my e-Banking profile(s) with?
Set up Xero Connection
Bind an e-Banking profile to My WeChat Account
Any questions about business banking?
Bank Account Opening
