How to Talk with B E R I - WhatsApp
Step 1
Go to B E R I on WhatsApp page
Step 2
Read and agree Hang Seng Virtual Assistant on WhatsApp Terms and Conditions , and press "Start Chatting with B E R I on WhatsApp”.
Step 3
You will be directed to WhatsApp. Please send the pre-filled message to B E R I on WhatsApp.
How to Talk with B E R I - Mobile
Step 1
Click on the button of BERI on bottom right corner of the home page.
Step 2
Enter the conversation window to start to chat with Virtual Assistant BERI. There will be a reference number (Ref. No) assigned to the conversation. In case you have any enquiries about the conversation, you may quote the Ref. No and contact us.
How to Talk with B E R I - Desktop
Step 1
Visit Hang Seng Business Banking website www.hangseng.com/business
Step 2
Click on the floating icon of BERI on the bottom right corner of the website.
Step 3
Enter the conversation window to start to chat with Virtual Assistant BERI. There will be a reference number (Ref. No) assigned to the conversation. In case you have any enquiries about the conversation, you may quote the Ref. No and contact us.