Online Services

Hang Seng HSBCnet Mobile App

Hang Seng HSBCnet Mobile App

Experience better mobile apps interface with direct access to selected Hang Seng HSBCnet services on-the-go anytime and anywhere.

Service Overview

Functionalities Details
Account Enquiry
  • Check account and balances information
  • View Receivables Finance accounts and transaction history


  • Authorize Priority Payments, Inter-Account Transfer, AutoCollect/ AutoPay and File Level payment Instructions
  • Authorize Import Bill Instruction, Import Loan and Import DC application/ amendment
Authorization Alerts
  • Receive notification of payments ready for authorization via “My Alerts”
Biometric Authentication1
  • Biometric Authentication gives you a simple, secure and fast way to view your Hang Seng account balances and statement details on the go via your smartphones.
  • For Apple device users: you may use biometric authentication by both Touch ID and Face ID, with compatible device and OS.
Receivable Finance
  • Manage Receivable Finance services
Trade Transactions Tracker
  • Consolidated real-time status overview of your trade transactions
Track Payments Service
  • Allows you to track the progress status of cross-border payments end-to-end in real time

Contact Us

Call 2198 8000
Call 2198 8000

Digital Services

How can we make a difference for you?

Improved Efficiency

Banking transactions can be carried out securely and faster via mobile devices at your fingertips anytime, anywhere.

Increased Visibility

With on-demand access to real-time account balances and authorization capability combined with timely alerts - allows you to manage your accounts with ease and make better informed decisions.

A peace of mind with enhanced optimization

Offers you enhanced optimization for your device with even more direct access to your entitled accounts and services.



Increased Payment Traceability

Enables you an increased speed, transparency and traceability of real-time end-to-end cross-border payments tracking solution.