Instant View
Trade Transaction Tracker is now available on Hang Seng Business e-Banking and Hang Seng HSBCnet Mobile App, which gives you an instant view of your trade transaction status.

 
Trade Transaction Tracker is now available on Hang Seng Business e-Banking and Hang Seng HSBCnet Mobile App, which gives you an instant view of your trade transaction status.

 
Get a consolidated overview of your trade transaction
| Access Transaction StatusAccess your export and import documentary credits, bill, loan, and bank guarantee^ transaction status | 
Real-time trade transaction status details 24/7
| Eligible for all Trade CustomersEligible for all Hang Seng Bank trade customers 
 | 
^ The tracker function of bank guarantee is available on Hang Seng HSBCnet mobile app only.
 
 
Step 1
Login desktop version of Business e-Banking
 
 
Step 2
Click "Trade Solutions" from the left menu

Step 3
Select "Trade Transaction Tracker" to enquire transaction status
 
 
Step 1
Launch the Hang Seng HSBCnet Mobile App, click "Trade transaction tracker" button
 
 
Step 2
Enter the following details:
 
 
Step 3
Enter the confirmation code sent to your Advice-at-Once email address.
All Hang Seng Bank trade customers
| Desktop Business e-Banking | Hang Seng HSBCnet Mobile App | ||
|   | Apply for Business e-Banking |  | Subscribe for Advice-at-Once service | 
|  | Download Hang Seng HSBCnet Mobile App from Apple App Store or Android Google Play | ||