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Download Autopay Service Key

To download the Autopay Service Key, please enter below your Hang Seng Bank Autopay service account number.

Contact Us

Call Business Partner Direct

Hong Kong:  2198 8000

Mainland Toll-free#: 4001-20-8288

# 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto.