Hang Seng Commercial Multi-Currency Debit Mastercard

You can apply for Commercial Debit Card if you are a Hang Seng business customer with a Hang Seng Business Integrated Account or a Biz Virtual+ Account. You will need to appoint the following person to become Debit Card User:

• For sole proprietorship, the Debit Card User must be the sole proprietor or one of the authorized signers.
• For partnership, the Debit Card User must be a partner or one of the authorized signers.
• For limit company, the Debit Card User must be one of the key controllers / authorized signers.

You can apply for Commercial Debit Card online on Hang Seng Business e-Banking  by following the application guide. If you are not yet a Hang Seng business customer, please apply for the Hang Seng business account together with the Commercial Debit Card via Hang Seng Business Integrated Account Online Platform.

No. Applying for the card is free of charge.

Please call our Business Partner Direct on (852) 2198 8000 for application form filling guidance and card application enquiries.

The Debit Card User will receive it by post after you successfully applied for the card. It will be sent to your business correspondence address of your Business Integrated Account or Biz Virtual+ Account according to our record.

The card will normally be delivered by post to your business account correspondence address within 10-12 working days (excluding Saturday, Sundays and Public holidays) after we receive the application. However, in situations where the correspondence address is overseas address or the delivery service is impacted, the delivery time may be prolonged.

Please call our card activation hotline on (852) 2997 3366 to activate the card and set up your PIN.

The Debit Card User will need to activate the card within 12 months from the card issuing date. If the Debit Card User misses the activation period, the card will be automatically cancelled. If a new card is required, a new application has to be made.

Please submit the Hang Seng Commercial Multi-Currency Debit Mastercard Service and Instruction Amendment Form to request for PIN mailer. The PIN will be sent to correspondence address of your Business Integrated Account or Biz Virtual+ Account.

Yes. With the Commercial Debit Card, you can enjoy unlimited cash rebate of 0.5% on any eligible transaction. In general, eligible transactions do not include bill payments (including tax payments), purchase transaction effected outside of the Mastercard network, cash withdrawals, fees and charges, quasi cash transactions, and transactions that fall under the categories set out in Appendix 1 to the Terms and Conditions for Hang Seng Commercial Multi-Currency Debit Mastercard. Our decision on a transaction’s eligibility is final and conclusive.

Yes. You can manage the card on Hang Seng Business Mobile App

You can temporarily block and unblock your card by following the steps on the Hang Seng Business Mobile App or by submitting the Hang Seng Commercial Multi-Currency Debit Mastercard Service and Instruction Amendment Form (applicable to customers with no Hang Seng Business e-Banking).

Please call the 24-hour Card Lost Reporting Hotline on (852) 2836 0838 as soon as possible to report a lost or stolen card.