HKD Commercial World Mastercard

The benefit provides Authorised Card User with free selected global data roaming and discount all subsequent Flexiroam data roaming plans purchased.

For details, please visit https://mastercard.flexiroam.com/

2.8%* rebate is applicable to online foreign currency transactions with the following 8 designated overseas registered merchants:

• Facebook         
• Google
• Amazon
• Zoom
• XERO       
• Adobe    
• Shopify  
• GoDaddy

*2.8% rebate includes 2% Cash Rebate, 0.4% +FUN Dollar reward on foreign currency online spending and 0.4% +FUN Dollar reward for every spending

For details, please click here

From now until 31 December 2024, you can enjoy access to the airport lounge under  Mastercard Travel Pass provided by  DragonPass ("Service Provider"), accessing over 1,300 airport lounges worldwide. Your Hang Seng Commercial World Mastercard  provides Authorised Card Users and accompanying guests with up to 12 complimentary airport lounge visits during the promotion period subject to the following terms and conditions.

For details of the airport lounge access, you can download the Mastercard Travel Pass mobile app  or visit the website of the Service Provider https://mastercardtravelpass.dragonpass.com/.

1. The promotion period is from 1 January 2024 to 31 December 2024, both dates inclusive (the “Promotion Period”).
2. Each Authorised Card User of Hang Seng Commercial World Mastercard] (“World Card”) is entitled to a maximum of 12 complimentary airport lounge visits during the Promotion Period (the “Privilege”). For each complimentary visit, Authorised Card User is required to accumulate HKD10,000 Eligible Retail Transactions (as defined in Clause 3) in the visit month. For Authorised Card User who do not fulfill spending requirement or any visit exceeding the complimentary visit, a fee of HKD260 per person for each visit shall be paid, and such fee will be debited directly from the relevant World Card within three months after the visit. Eligible Retail Transactions cannot be accumulated/carry forward to the next month.
   
3. Eligible Retail Transactions include retail transactions made with the World Card during the Promotion Period, except for online bill payments, tax payments, phone / fax orders (including bill payments and purchases), balance transfers,  purchase and / or reload of stored value cards or e-wallets, purchase of products / services at financial / non-financial institutions (including but not limited to, foreign currency, money orders, travellers’ cheques, deposits and money transfers), cash advances, handling fee for cash advances, casino chip purchases, auto pays, any transactions under recurring payment instruction, annual fees / handling fees / finance charges / late charges of credit cards.
   
4. The Eligible Retail Transactions must be completed within the same calendar month of the visit as the complimentary visit and posted to the relevant World Card within 14 days after the end of the calendar month.
   
5. The Privilege can be used by both the Authorised Card User  and accompanying guests. For example, if an Authorised Card User visits the airport lounge together with an accompanying guest, the Authorised Card User would be regarded as having enjoyed the Privilege for 2 times.
   
6. Eligible Retail Transactions and eligible merchant codes shall be determined respectively at the sole and absolute discretion of Hang Seng Bank Limited ("Hang Seng"). Hang Seng has no obligation to clarify which transactions are eligible for the Privilege before the transactions are made.
   
7. Any transactions which are eventually cancelled / returned or found to be fraudulent will be considered as ineligible transactions and are not applicable to the Privilege.
   
8. Eligible Retail Transactions are based on the net spending amount, which means the final amount charged to the World Card, and the use of any discount offers and +FUN Dollars / Merchant Dollars will not be taken into account.
   
9. All rewarded visits cannot be transferred or converted into cash under any circumstances.
   
10. Hang Seng will determine the eligibility of all visits to be rewarded based on the transaction records held by Hang Seng. In case of any disputes, Hang Seng’s records shall be final and conclusive.
    
11. Customers/Authorised Card User must keep the original sales slips of all posted transactions. Hang Seng reserves the right to request customers/Authorised Card User to provide the relevant original sales slips for verification. All sales slips submitted to Hang Seng will not be returned.
    
12. Hang Seng and the Service Provider,  reserve the right to suspend, revise or terminate the Privilege and/or the access to participating airport lounges at any time without prior notification and to amend the terms and conditions thereof from time to time. In case of any disputes, the decision of Hang Seng and the Service Provider shall be final.
    
13. The Privilege is governed by these terms and conditions and other terms and conditions stipulated by the Service Provider. For the terms and condition of the Service Provider, please refer to https://mastercardtravelpass.dragonpass.com.
    
14. All  airport lounges under Mastercard Travel Pass are provided by the Service Provider. Customers/Authorised Card User are governed by the relevant terms and conditions stipulated by each airport lounge.
    
15. Customers/Authorised Card User understand and accept that Hang Seng is not the direct supplier of the airport lounge service. Hang Seng has no control of the facilities or services offered under the Privilege. Hang Seng shall bear no liability relating to any aspect of the airport lounge services provided by the Service Provider, its employee and its suppliers (including but not limited to the quality, supply,  descriptions of product and/or services  provided by the Service Provider,   any false trade description, misrepresentation, mis-statement, omission, unauthorized representation, unfair trade practices or conduct) in connection with the Privilege. Hang Seng is also not responsible for any transaction between the Authorized Card User and the Service Provider or the individual airport lounge owner/operators. Hang Seng has no obligation to make any refund or compensation in case of any dispute between the Customer/Authorized Card User and the Service Provider or the individual lounge owner/operators.
    
16. The list of participating airport lounges is subject to change without prior notice, please download the Mastercard Travel Pass mobile app or visit the website of the Service Provider https://mastercardtravelpass.dragonpass.com/  for the latest list.
    
17. No person other than the Customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
    
18. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
    
19. These Terms and Conditions are subject to prevailing regulatory requirements.
    
20. In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.
    

The complimentary travel insurance service provides protection for you and your spouse and children*according to the following table:

* Sub-limits apply for Spouse and Children on all Travel Insurance Coverage benefits listed above. The sub-limit for Spouse and Children is equivalent to 50% of all Travel Insurance Coverage benefits.

Eligible cardholder is required to complete the Travel Insurance Benefit Registration here prior to the commencement of your trip and make entire payment on Common Carrier fares with Hang Seng Commercial World Mastercard. Commencing within 12 months from the registration date, you will receive the free travel insurance from the departure date to the return date as shown on the ticket purchased and subject to a maximum of 180 days.  For one-way trip, coverage will be from the departure date up to a maximum of 7 days.

Payment of claims will be made in local currency where required by law using the official Foreign Exchange Rates published on the date Claim payment is made. The scope of coverage, exclusions, indemnity limits and compensation are subject to the detailed terms and conditions of the insurance policy provided by Mastercard.  Please click here for details or call AIG Asia Pacific Insurance Pte Ltd customer service hotline +65 6419 1667 for enquiry.

You can now make online claims seamlessly. To file a claim, simply click here. 

Enhanced authorisation control for safer online transactions, please click here for details. 

This is a secure service that helps simplify expenses management and provides more control over costs and expenses. It offers an easy 24-hour access that allows you to review, download and manage the transaction information and spending reports of all Commercial World Mastercard online anywhere to facilitate bookkeeping and tax return filing.

To reflect your company’s distinct identity, company logo can be printed on the Commercial World Mastercard.

Note: HKD100 annual administration fee will be charged for each Commercial World Mastercard with company logo printed thereon. The Logo should be uploaded via Hang Seng Online Document Submission serivce, path: www.hangseng.com>Business>Tools>Shortcuts>Submit Commercial Card Documents or click Commercial Card Document Upload at the right hand side, please use company name as the file name and fulfill the following requirements:

1. File Format: JPEG;
2. File Size: Less than 60kb;
3. Logo Color: Black/white;
4. Logo Size: Less than 8mm (high) x 23mm (wide).

Enjoy 0.8% +FUN Dollars reward on overseas spending.

Earn Merchant Dollars of the specific merchants on top of +FUN Dollars for every spending. Click here to view details.

Offer you various year round spending privileges with your Hang Seng Commercial Card. Click here to view details.

Register Hang Seng Business e-Banking service and Online Bill Payment service to enjoy up to 56-day interest-free repayment period.

You can enjoy the 24-hour Personal Assistant Service including dining reservations, air-ticket and hotel booking, transportation arrangements, business equipment rentals arrangement, emergency assistance and gift recommendations, etc.

To enjoy this service, simply call our 24-hour Customer Service Hotline (852) 2998 8222.

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